Outsourced Bookkeeping Services could be the smartest move you ever make, or it could be a complete waste of money. So please, be very careful and insist on working with a reputable outsourced bookkeeping services company that does NOT have hidden charges and actually provides you with a proper outsourced bookkeeping service like what is written below.
Hiring outsourced bookkeepers in Australia can be fraught with disaster. There is not a day that goes by without me receiving a call from an Australian business asking me if this type of service or behaviour is normal within the outsourcing field. It makes me feel so sad and angry, so I have decided to create a document that simply shows you what service you deserve when you decide to give an accounting outsourcing provider in Australia a go.
If you insist on the following as a minimum there is only one company that can provide what you should be getting. However, its good for you to shop around and see for yourself how unscrupulous many providers are.
As you read on it will make complete sense that what Our Accounting Division provides is what you deserve. It has taken us over 15 years of trial and error to work out what we can do to serve you better and below is our pledge of what we can do for you to make hiring one of our bookkeepers to work remotely for you feel like they are in the room next door.
Our Point of Difference
We have a few key points of difference that are about serving you better which in the end is the most important aspect of outsourcing.
- Our Accounting Division only specialises in Australian businesses, so all of our accountants are fully trained in Australian accounting procedures and Australian tax laws.
- We give you 2 accountants for the price of one for the first 3 months at least – one long term Senior accountant who is a supervisor that double checks all of the work your accountant does for you and also trains them to create systems and processes to ensure your work is submitted correct and on time. The goal is to make them autonomous, so they know what to do and do the work with less supervision and interaction with you.
- Each accountant has one day a month mandatory training on a Saturday so that does not interfere with your workflow and keeps them up to date with any legislation changes, or if they need extra training on your systems.
- Your accountant or bookkeeper only works solely for you and become an integral part of the team. (on the days you have them)
- You receive free IT set up and ongoing IT support if needed. Everything is secure and they can log into your system just like they are working in the room next door to your office.
- Our agreement is month by month so if we do not perform you can easily cancel the agreement or ask for another accountant. Think about it, only a shonky operator needs to lock you into a long-term contract. Please be careful of outsourcing companies only interested in money. Our focus is serving you the best we can so you remain a long term customer.
- There are no hidden charges or fees, you get an invoice each month for the agreed salary plus GST.
- We provide degree qualified accountants to do the role so they can quickly and easily do the work you require. Most have at least 2 degrees some have 3 which includes an MBA.
- Your accountant or bookkeeper creates with the help of their supervisor an SOP – Standard Operating Procedure of the job you want them to do. This SOP is unique to Our Accounting Division as it is created using over 15 years’ experience of how to become an autonomous employee that feels like they are working in the next room.
- As your account manager I am always here to ensure your accountant is working well, creating an SOP – standard operation procedure to become autonomous and everything runs smoothly.
- Your accountant can start next week if you are ready.
- Our qualification of the outsourced accounts person you require is done using Our Accounting Divisions proprietary qualification process, so you are guaranteed of be given the right person for the job you want filled.
- We pay all of our staff more than the average wage (at least 10% more) than other accounting firms or outsourcing companies so your new employee stays longer, not resigning for lack of pay.
- All the staff we offer you have been psychometrically tested, referenced checked and personally interviewed. Once employed they are fully trained in the Our Accounting Division way which includes creating an SOP (described above) plus thorough training in Australian Tax laws and legislation.
- You are allocated a workflow manager for free to ensure the onboarding, software applications and a smooth process of how you as the client and your new accountant can work together in a seamless and pragmatic way.
I know this list seems a bit long but it’s only going to get longer as we work out more ways we can serve you better. It just makes sense to us to serve you better.
All the best with your choice in finding the ultimate Outsourced Bookkeeping Services provider. We hope we can at least discuss your needs soon.
